Brand using most out of RCS
Why Businesses Opt for RCS?
Success Stories from Cheerio Users
Frequently Asked Questions
What is RCS messaging in Cheerio?
RCS lets you send rich, interactive messages — with images, videos, buttons, and carousels — to Android users via their default Messages app. Cheerio provides an RCS composer and analytics for end-to-end campaign management.
How is RCS different from SMS or WhatsApp?
RCS combines the reach of SMS with the interactivity of WhatsApp. It works natively on Android without requiring users to install an app.
What types of messages can I send using RCS?
You can send:
Rich Cards: Images, headlines, CTAs
Carousels: Multi-card swipes
Quick Reply Chips
CTA Buttons: “Buy Now,” “Call,” “Visit Site,” etc
How does RCS fallback from WhatsApp work?
If a WhatsApp message fails to deliver, Cheerio automatically checks if the contact’s device supports RCS. If yes, the same message (or an RCS variant) is sent as a fallback — ensuring delivery continuity.
Can I automate RCS interactions?
Yes. User actions (like button clicks) can trigger workflows — for example, sending a follow-up WhatsApp message or email after an RCS engagement.
Can I track RCS engagement?
Absolutely. Cheerio provides delivery, read, button click, and carousel interaction metrics inside RCS Analytics under the Global Analytics Dashboard.
Does Cheerio support reusable RCS templates?
Yes. You can create and save RCS message templates for campaigns, fallback logic, or interactive journeys.
