To set automated comments and DM responses for your Instagram account. You're required to connect your Instagram Account with Cheerio AI.
For that Login to your Cheerio AI account and head over to Discover Platform.
Click on the Facebook integration. Here you will find an option for Instagram, Messenger Messaging
Click on Connect and log in with your Facebook/Instagram account to give all the necessary access asked for and your account will get connected with Cheerio AI.
Now once your account is connected with Cheerio AI. You can create automation from workflow. You can find workflows in automation from the side Navigation Bar.
Create a new workflow by clicking on add flow
Drag & drop the Instagram Event node from the Nodes panel.
Click on edit and select the event type "Commented on the post or reel"
Select the post or reel on which you want to set an automated response
Add a relevant keyword on which you want to trigger a reply. for example, Price, send me the link, Link, and hit save.
Now Drag and drop Instagram Action Node and click on edit to tweak settings
Select Reply in comments and add the set of comment responses you want to respond to in comments. Cheerio will automatically reply to comments in randomize
For Inbox response select Reply in DM and you will seee 6 types of replies you can send on Instagram ie (Text, Image, Video, Card, Product message, Audio)
Select the relevant message type you want to use, and add details in the node and click on save
Connect the node using the connector and your first message response is now set. just like that you can add multiple message nodes after each node and create an entire user flow as per your need.
Finally, name this flow to save it, and make sure to turn ON the toggle of the flow to test it out.
Incase you have any doubt or queries, Reach us at admin@cheerio.in