Best AI-Based Omnichannel Platform with affordable plans & service
Market on multiple platforms, Automate customer support, & sell over WhatsApp or Email
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Features
*Conversation cost is not same as meta pricing. Please reach out to your account manager to know your conversation cost
WhatsApp Marketing | Regional pricing | Regional pricing | Regional pricing | Regional pricing | Regional pricing |
WhatsApp Utility | Regional pricing | Regional pricing | Regional pricing | Regional pricing | Regional pricing |
Regional pricing | Regional pricing | Regional pricing | Regional pricing | Regional pricing | |
SMS | Regional pricing | Regional pricing | Regional pricing | Regional pricing | Regional pricing |
Contacts Management | 1000 | 3000 | Unlimited | Unlimited | Unlimited |
Additional Contacts Cost | Regional pricing | Regional pricing | Regional pricing | Regional pricing | Regional pricing |
Agent Login ($7/Addon) | X | X | 2 | 4 | 10 |
Custom Email Integration | 1 Sender ID | 1 Sender ID | 3 Sender IDs | 5 Sender IDs | 10 Sender IDs |
WhatsApp Chatbot Builder | X | 10 connections | 50 connections | 250 connections | Unlimited connections |
Chat GPT in workflows | X | X | Chat GPT 3.5 (Additonal Charges*) | Chat GPT 4.0 (Additonal Charges*) | Chat GPT 4.0 (Additonal Charges*) |
Forms | X | With watermark | With watermark | Without watermark | Without watermark |
WhatsApp Catalog | X | X | Yes | Yes | Yes |
Drag & Drop Email Builder | Yes | Yes | Yes | Yes | Yes |
Link Tracking | Yes | Yes | Yes | Yes | Yes |
Template Library | X | Yes | Yes | Yes | Yes |
Mobile App (Basic) | X | Yes | Yes | Yes | Yes |
WhatsApp Team Inbox | X | Yes | Yes | Yes | Yes |
Instagram Team Inbox | X | X | Yes | Yes | Yes |
Advanced Analytics & Reports | X | X | All Reports | All Reports | All Reports |
Onboarding & Setup | Self-serve | Assisted | Assisted | Assisted | Assisted |
Cheerio Support (9AM-7PM on weekdays) | Chat | On Call + WhatsApp | |||
On Demand Tech Support Call (INR 500 per call) | X | X | 1 per month free | 2 per month free | 4 per month free |
On Demand Support Call (INR 300 per call) | X | X | 1 per month free | 2 per month free | 4 per month free |
Developer API Library | X | Without Tech Support | With Tech Support | With Tech Support | With Tech Support |
Green Tick Support | X | X | Yes | Yes | Yes |
Shopify Integration | X | With Shopify teams plan | Works with Shopify basic too | Works with Shopify basic too | Works with Shopify basic too |
WooCommerce Integration | X | With WooCommerce premium plan | With WooCommerce premium plan | With WooCommerce premium plan | With WooCommerce premium plan |
Pabbly Integration | X | X | Yes | Yes | Yes |
Conversion Pixel Integration | X | X | Yes | Yes | Yes |
Meta Ads Manager Integration | X | X | Yes | Yes | Yes |
Click to WhatsApp Ads | X | X | Yes | Yes | Yes |
WhatsApp Marketing | Conversation cost* | 1p discount on CC* | 2p discount on CC* | 3p discount on CC* | 4p discount on CC* |
WhatsApp Utility | Conversation cost* | 1p discount on CC* | 2p discount on CC* | 3p discount on CC* | 4p discount on CC* |
₹0.15 | ₹0.10 | ₹0.08 | ₹0.07 | ₹0.05 | |
SMS | ₹0.25 | ₹0.21 | ₹0.18 | ₹0.16 | ₹0.14 |
Contacts Management | 1000 | 3000 | Unlimited | Unlimited | Unlimited |
Additional Contacts Cost | ₹1.20 | ₹1.00 | No additional charges | No additional charges | No additional charges |
Agent Login (₹500/Add on) | X | X | 2 | 4 | 10 |
Custom Email Integration | 1 Sender ID | 1 Sender ID | 3 Sender IDs | 5 Sender IDs | 10 Sender IDs |
WhatsApp Chatbot Builder | X | 10 connections | 50 connections | 250 connections | Unlimited connections |
Chat GPT in workflows | X | X | Chat GPT 3.5 (Additional charges*) | Chat GPT 4.0 (Additional Charges*) | Chat GPT 4.0 (Additional Charges*) |
Forms | X | With watermark | With watermark | Without watermark | Without watermark |
WhatsApp Catalog | X | X | Yes | Yes | Yes |
Drag & Drop Email Builder | Yes | Yes | Yes | Yes | Yes |
Link Tracking | Yes | Yes | Yes | Yes | Yes |
Template Library | X | Yes | Yes | Yes | Yes |
Mobile App (Basic) | X | Yes | Yes | Yes | Yes |
WhatsApp Team Inbox | X | Yes | Yes | Yes | Yes |
Instagram Team Inbox | X | X | Yes | Yes | Yes |
Advanced Analytics & Reports | X | X | All Reports | All Reports | All Reports |
Onboarding & Setup | Self-serve | Assisted | Assisted | Assisted | Assisted |
Cheerio Support (9AM-7PM on weekdays) | Chat | On Call + WhatsApp | |||
On Demand Tech Support Call (INR 500 per call) | X | X | 1 per month free | 2 per month free | 4 per month free |
On Demand Support Call (INR 300 per call) | X | X | 1 per month free | 2 per month free | 4 per month free |
Developer API Library | X | Without Tech Support | With Tech Support | With Tech Support | With Tech Support |
Green Tick Support (Submission only) | X | X | Yes | Yes | Yes |
Shopify Integration | X | With Shopify teams plan | Works with Shopify basic too | Works with Shopify basic too | Works with Shopify basic too |
WooCommerce Integration | X | With WooCommerce premium plan | With WooCommerce premium plan | With WooCommerce premium plan | With WooCommerce premium plan |
Pabbly Integration | X | X | Yes | Yes | Yes |
Conversion Pixel Integration | X | X | Yes | Yes | Yes |
Meta Ads Manager Integration | X | X | Yes | Yes | Yes |
Click to WhatsApp Ads | X | X | Yes | Yes | Yes |
Don’t know! what to choose?
Don’t worry, we got you. Please add your details here our customer executive will reach to you within 1 hour.
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Phone & Email Support
Documentations & Training
Onboarding process
Migration
Integration
Credits Top-up Calculator
Calculate top up pricing as per your required credits
Exclusive of GST
Let’s get those questions cleared!
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Why use Cheerio?Use Cheerio to increase your repeat sales by up to 56% and convert 34% more non-paying prospective customers.
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How does Cheerio work?Once you have uploaded your customer contact on your Cheerio dashboard you can start sending them Emails, SMS, and WhatsApp through our pre-built industry-tested templates that are designed to drive maximum conversion.
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Will my customer data be shared with anyone?No, your customer data can only be seen by you, and not even Cheerio can access your data except through our APIs.
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Do I need to register with WhatsApp business to use WhatsApp messaging?It’s recommended that you register with WhatsApp for business but even if you haven’t you can still use Cheerio’s WhatsApp to send out messages for the first 10 days.
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Do I need to register with DLT to use SMS?It’s recommended that you complete DLT registration for your business but even if you haven’t you can still use Cheerio’s SMS handle to send out messages for the first 10 days.
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Can I get a refund once I have paid?Yes, we provide a refund minus GST paid and credits utilized by you up to 15 days from payment.
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Do we need to get a separate WhatsApp for business number? Will you provide that? Are there any additional charges for the same.We can use an existing number for WABA provided it's not in use on WhatsApp mobile app anywhere. However, it is strongly recommended that you buy a new number for the same to ensure business is not impacted while we complete the onboarding setup and integration.
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How Marketing message and Utility message are defined by WhatsApp?Marketing - Marketing conversations include promotions or offers, informational updates, or invitations for customers to respond or take action. Utility - Utility conversations facilitate a specific, agreed-upon request or transaction or update a customer about an ongoing transaction. These may include order confirmations, order updates or post-purchase notifications.
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When we send a utility message and the customer replies to it. Will Cheerio provide us with a panel where we can interact with the customer ? How many simultaneous logins are allowed ?Yes, we have the shared team WhatsApp inbox for responding to customer queries within 24 hours time window. Currently, we allow multiple logins on a single account.
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What is the validity of the credits?One year from the date of purchase, we allow carry forwarding of credits as per subscription period.