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Writer's pictureNishant Das

How to setup WhatsApp Catalog & Payments on Cheerio AI.

You can create a WhatsApp store on your WhatsApp Business Account using Cheerio AI. To do the same you have to create and connect a catalog on your Cheerio Dashboard and Select the respective payment method as per your use case.


With this, you can send Catalog messages, Product messages, and Payment links with Checkout or run a dedicated campaign to sell on WhatsApp directly.


Here are the steps to set up the WhatsApp catalog on Cheerio AI.


To connect the WhatsApp catalog on Cheerio AI, you have to make sure that you have connected your product catalog to the Meta E-commerce manager Learn more

If you haven't connected yet you can check this article


Now assuming you have connected your catalog to your Meta E-commerce manager.


1. log in to your Cheerio Dashboard and go to catalog from the navigation bar



2. Click on "Connect Catalog" to create a connection between Cheerio AI and the E-commerce manager. (Disclaimer: Your WA channel setup must be completed at this stage via BSP)


In case you are receiving an error for connection. Please reach out to us at admin@cheerio.in


3. Once your connection is completed you will be able to see your catalog here


4. Go to the Product section to see all the products from your connected catalog.


5. Go to payment setup


6. Add the Payment configuration here (You can find it on your meta commerce manager or Refer to the image below)


7. Select the same payment gateway selected on the commerce manager and save the details


Congratulations! Your WA Commerce setup is completed. Now start sharing catalog messages/ Create automation using the WA Catalog node in the workflow builder.


In case you have doubts or queries reach out to us at admin@cheerio.in

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